Marketing with Dynamics 365
In today’s world, marketing plays a crucial role in lead generation, selling services or products, orchestrating processes, managing events, and analyzing data. As a marketer, staying updated with the latest tools and trends can be challenging. Instead of reinventing the wheel, it’s wise to choose a comprehensive marketing tool that offers extensive features and automates repetitive tasks.
Key features to consider include customer journey management, segmentation, marketing dashboards, social media management, email automation, and advertising services, among others. The list of capabilities continues to expand, providing marketers with ever-evolving tools to enhance their strategies.
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Dynamics 365 Marketing offers real-time journey experiences by tracking customer interactions across email, mobile, social media, SMS, custom channels, and in-person touchpoints. It provides personalized journey steps based on customer actions, with built-in and custom event triggers.
Marketing initiatives can be launched based on real-time data changes across any Dynamics 365 Apps. The platform also supports lead nurturing, event and webinar planning, and customer feedback through surveys and questionnaires.